Pre-EDI Cost-Benefit Analyses: A Case Study in an Insurance Company
نویسنده
چکیده
As an element of Electronic Commerce (particularly supply chain management), Electronic Data Interchange (EDI) has the potential to sustain competitive advantage for individual companies, yet the adoption of EDI has been considerably slower than anticipated. One of the major reasons for this slow uptake is the difficulty in justifying the high investment cost of EDI. Very little research has been undertaken into whether EDI is actually cost-effective, despite its adoption cost. This paper presents the result of a cost-benefit analysis into a preEDI system within a Melbourne-based insurance company. The results indicate that EDI projects can be justified and, furthermore, that EDI has the ability to provide real benefits within the insurance industry.
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